Shared Economy and Consumer-to-Consumer Electronic Trade Model (C2C): Online Platform as a Solution for Research and Service Contracts Maricelso Serafim

Abstract

This article aims to present a tool to intermediate contractors and self-employed professionals who perform specific home or business services. Using concepts of shared economy, collaborative consumption and C2C business model, and taking into account data raised through research and studies, the project aims to enable research and dissemination of services in the same environment, helping consumers to locate service providers, quickly, conveniently and easily accessible. The application is based on the sharing of reviews and comments from service consumers and will serve as a facilitator of the connection between clients and professionals in a simple and secure way, presenting features that ensure the researched services are performed by reliable and qualified professionals.